CUSTOMER – Hamilton Health Sciences

YEAR – 2010

SOLUTION PROVIDED – WatchGuard Technologies - Network Security

CHALLENGES FACED BY THE CUSTOMER –
The existing Symantec solution was struggling under the load. “The problem was instability,” We would get calls all the time at the help desk about emails not coming in. We had to reboot the boxes every couple of days and run defrags on the database quite often. There was a lot of maintenance that went into it.”

BENEFITS THE CUSTOMER GAINED –
The WatchGuard Reputation Authority identifies emails from known spam sources, and rejects the connections from those sources outright at the perimeter. More than 95 percent of emails arriving at Hamilton Health Sciences are rejected based on unknown recipient addresses alone. The WatchGuard XCS units also allow much finer control for content-based detection, which flags an additional one percent of incoming emails as spam.

CUSTOMER – Midwest Eye Consultants, PC (MWEC)

YEAR – 2006

SOLUTION PROVIDED –
WatchGuard Technologies - Network Security

CHALLENGES FACED BY THE CUSTOMER –
MWEC’s practice sizes are diverse, ranging from single-practitioner offices to fully staffed surgical centers. A central practice management system (CompuLink EyeCare Advantage) runs out of the corporate data center, over Citrix sessions, to handle scheduling, accounting and related business functions. Due to the fact that these records include confidential patient data, the company is subject to HIPAA regulations for data security and integrity.

BENEFITS THE CUSTOMER GAINED –
The number of compromised machines dropped significantly. Every location that had Web Blocker rolled out had the number of infections reduced significantly -- very near zero.

CUSTOMER – Neibauer Dental Care

YEAR – 2005

SOLUTION PROVIDED –
WatchGuard Technologies - Network Security

CHALLENGES FACED BY THE CUSTOMER –
Each office had its own practice management system, storage of X-rays and patient records. But when the company opened its fifteenth location, it had reached the point where it needed to centralize. They transfer digital X-rays and scanned documents through a central practice management system, so we have substantial bandwidth capacity needs.

BENEFITS THE CUSTOMER GAINED –
The WatchGuard solution is the annual savings of well over $1 million for connectivity, for a solution that is robust, secure and includes a hardened data center. WatchGuard not only provides the security functions that we need for HIPAA and other regulations that are tied to us, but it lets us secure our offices, each accessing the patient records from a central location.